11/19/2023 0 Comments Transunion ze problemsThe company also included inaccurate labels in its reports that mischaracterized the nature of certain information in consumers’ eviction records, according to the complaint. The company also failed to follow reasonable procedures to accurately report the outcome of evictions, such as reporting an eviction was filed without reporting that it was also dismissed months or years before, or reporting that a landlord was awarded a judgment in an eviction proceeding when the case was actually dismissed. The company took steps to change that practice only after learning of the FTC’s investigation. Until April 2021, TURSS often reported developments in the same eviction proceeding as separate events, making it appear as if a consumer had more than one eviction, according to the complaint. The FTC and CFPB say TURSS failed to follow reasonable procedures to: prevent the inclusion of multiple entries for the same eviction case accurately report the disposition of eviction cases it included in its reports accurately label the monetary amounts associated with those cases and prevent the inclusion of sealed eviction records in its background reports. but has failed to take steps to ensure the accuracy of the data it was provided, according to the complaint. TURSS obtains eviction records from third-party provider LexisNexis Risk and Information Analytics Group, Inc. Inaccurate and outdated information in tenant screening reports can significantly hamper consumers’ ability to find housing, costing them time and money by prolonging their search for housing, requiring them to pay additional application fees and spend time correcting errors in their background reports. ![]() Trans Union LLC manages and oversees TURSS’s compliance with the FCRA. ![]() These reports may include information about consumers’ criminal and eviction records, including the amount sought by a landlord in court, any judgment amount the court may award, and the amounts owed by consumers. TURSS provides background screening reports about consumers to thousands of clients, including rental property owners, property management companies, employers, and other background screening companies, for tenant and employee selection. “We are ordering TransUnion to cease its yearslong illegal activity, clean up its broken business practices, redress its victims, and pay penalties.” “Americans across the country were put at risk of wrongful housing denials because TransUnion failed to follow the law,” said CFPB Director Rohit Chopra. “Protecting consumers looking for housing is critical to a fair economy, and we are proud to partner with the CFPB in obtaining this record-breaking order.” “Consumers struggling to find housing shouldn’t be shut out by tenant screening reports that are ridden with errors and based on data from secret sources ,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. (TURSS) and its parent company, Trans Union LLC, based in Chicago and commonly known as TransUnion, violated the Fair Credit Reporting Act (FCRA) by failing to ensure the accuracy of the information included in their tenant background screening reports. In a complaint filed in federal court, the FTC and CFPB say that Colorado-based TransUnion Rental Screening Solutions, Inc. The Federal Trade Commission and the Consumer Financial Protection Bureau (CFPB) obtained a settlement that will require credit reporting agency Trans Union LLC and a subsidiary to pay a total of $15 million to settle charges they failed to ensure the accuracy of tenant screening reports by including inaccurate and incomplete eviction records about consumers, hampering their ability to obtain housing. ![]()
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